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Pay the incident fee to start support. No payment = no wrench time. (Nobody loves this part.)
Ticket
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$—
Upfront incident fee covers the first hour. After-hours rates apply outside normal business hours.
What happens next: once payment clears, you’ll get a confirmation page. If you marked Plant Down, it’s prioritized.
Pay with PayPal
Your card works too — PayPal just runs the checkout.
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